FUGOO Link Privacy Policy

Our Privacy Policy was updated on June 1, 2022.

This Privacy policy is for "FUGOO Link" (hereinafter referred to as "the Software ") makes privacy representations and promises, and you are advised to read this Agreement in detail.

This software is made by Shenzhen AngSi Technology Co.,Ltd. (hereinafter referred to as "We") provides you with a platform for the control and management of smart devices. This software respects and protects the personal privacy of all users of the service. In order to provide you with more accurate and personalized services, the software will use your personal information in accordance with the provisions of the privacy policy. However, the software will treat such information with a high degree of diligence and prudence. Except as otherwise provided in this Privacy Policy, the Software will not disclose such information or provide it to third parties without your prior permission. The software will update this Privacy policy from time to time. When you agree to this Software Service Usage Agreement, it is deemed that you have agreed to all contents of this Privacy policy.

At the end of the day, we want to bring the best experience to our users. If you have any questions about the personal information handling practices described in this Privacy Policy, or if you do not wish to use our services, please contact us by email so that we can address your specific needs. We are happy to receive your feedback.

1. We promise you

1.1 This Privacy Policy sets out how we collect, use, disclose, process and protect the information you give us when you use this software. If we ask you to provide certain information in order to verify your identity when using our products and services, we will use that information in strict compliance with this Privacy Policy and/or our User Agreement.

1.2 This Privacy Policy has been developed with your needs in mind, and you are requested to fully understand our personal information collection and use practices, and to be confident that you ultimately have control over the personal information provided to us.

1.3 In this Privacy Policy, "Personal Information" means data that identifies a particular individual by virtue of the information itself or by association with other information about the individual to which we have access. Such personal information includes, but is not limited to, information provided by you and information related to mobile terminals.

1.4 By using this software, you indicate that you have read, accepted and accepted all the terms described in this Privacy Policy, including any changes we may make from time to time. In order to comply with applicable laws, including the data protection regulations of your location, we will, in particular, seek your express consent for the specific processing of particular categories of personal data. At the same time, we are committed to complying with applicable laws to protect the privacy, confidentiality and security of your personal information, and all of our employees and agents will also fulfill these obligations.

1.5 All we want is to bring the best experience to our users. If you have any questions about the data processing practices outlined in this Privacy Policy, please contact us by email so that we can address your specific needs. We are happy to deal with your problem directly.

2. Information collection and use

   2.1 Where you are required to authorize us to collect and use your personal information

2.1.1. In order to provide you with our services, we will ask you to provide the personal information necessary to provide you with the services. If you do not provide personal information, we may not be able to provide you with our products or services.

2.1.2. In order to facilitate your clearer understanding of the privacy policy, some common terms in this article are explained:

(1) Mobile terminal: mobile devices running this software, such as mobile phones, tablets, etc.;

(2) Equipment: Intelligent hardware devices that can be connected to the IoT platform through this software, such as our sweeping robot.

2.1.3. We will only collect information that is necessary for specific, explicit and lawful purposes and will not further process the information in a manner incompatible with those purposes. We collect the following types of information (whether it is personal or not) :

(1) Information you provide to us (including your contact information) : We may collect personal information you provide to us, such as your mobile phone number, email address, feedback you send, the avatar you upload in this software, and other information you fill in independently. Since mobile phone number and email address are important information for you to log in to this software, the information will always be saved in the mobile terminal running this software. If you want to delete this information, you can choose to delete your account. For details on how to delete an account, see "Deleting Information" below.

(2) In order to provide you with the services of this software, so that you can securely connect to and manage smart devices, we may collect your Wi-Fi information, location information, mobile phone camera, login account information, mobile phone related information, smart device related information, etc. This information will be used to provide you with the ability to connect smart devices quickly, connect, discover nearby devices, and manage devices. The above information is listed as follows:

· Login account information: mobile phone account, nickname, profile picture information.

· Mobile terminal information: Hardware device ID (IMEI/OAID, Mac address, Android ID), mobile terminal model, system version information, system language, country or region set by the mobile terminal, version number of the app store, mobile terminal camera, mobile terminal screen size and resolution, CPU and display device related information, cellular network operator information used by the mobile terminal, software crash information, etc.

· Information about smart devices: device identification of smart devices (such as IMEI, Mac address, IP address), Bluetooth information, software and firmware version information of smart devices.

· Software installation list: Obtain sensitive information about the user's software installation list.

Rough location information (for specific services/features only) : Information related to your location, including: regional and country codes.

· Network access information: SSID and password of the access router. For avoidance of doubt, the password information is stored only on the device and is not uploaded to the server.

2.2 How will this personal information be used

2.2.1. The purpose of collecting personal information is to provide you with products and/or services and to ensure that we comply with applicable laws. You hereby consent to us processing personal information for the purposes set forth in this Privacy Policy and disclosing personal information to our affiliates and third party service providers (as defined below).

2.2.2. Device sharing

We support you to share your smart device with others through your mobile account. After sharing, the shared person can also control the smart device. In order to enjoy this function, we may collect the sharing account information you provide, the sharing status of the device, to provide you with the ability to share the device with other users of this software for common control and use, and to display the sharing status on the device list page.

2.2.3. We may use your personal information for the following purposes:

(1) To provide, process, maintain, improve, develop our products and/or services to you, as well as services provided through the equipment or the Software.

(2) To communicate with you regarding your device, services or any general enquiries (e.g. updates, device firmware/software upgrades, customer consultation support, related information, notifications), etc.

(3) Analyze and develop statistical information related to the use of our products and services in order to better improve our products and services.

(4) To store and maintain information about you for the purpose of operating our business or fulfilling legal obligations.

(5) More details about how we use your information, which may contain personal information, are provided below:

· Create your account for this software. The phone number collected when creating an account through a mobile terminal is used to create your personal account and profile. The avatar you upload is used to display in the profile page.

· Ensure the realization of the basic functions of the software and equipment. We collect your login information to ensure the realization of the basic functions of this software; The information about the device bound to an account is collected to ensure the basic functions of the device.

· Provide location-based services. We may use rough location information to help determine the data center to which devices and mobile terminals are connected.

· Device access. If the device needs to be connected to the network, you need to use this software to configure the network of the device. In this process, you need to enter the corresponding Wi-Fi name and password, and combine the collected time zone Settings, rough location information, and account name. The information is only used for network distribution of the device.

· Verify user identity. This software uses a password to verify your identity, ensuring that unauthorized persons cannot log in.

· Collect user feedback. We may collect the feedback you send us, feedback logs, and the phone number or email address you fill in, which will be used to let us better understand your problem and contact you.

(7) Provide firmware upgrade function. In order to enable you to continue to enjoy the latest software service, we may use the version information of your software application and mobile phone model to provide you with the upgrade service of this software application. At the same time, we may collect the list and version number information of your connected smart devices to provide you with the upgrade function of your smart devices to ensure that you can use the latest version of the Service (including the firmware version).

(8) Improving products and services. We use information about the operation of your mobile device and this software to better improve our products and services.

2.3 Who do we share your information with?

2.3.1. We will not sell any personal information to third parties.

2.3.2. We may sometimes disclose your personal information to third parties (as defined below) in order to provide products or services that you have requested.

2.3.3. We may make disclosures to third party service providers and affiliates listed below in this section. In the various cases described in this section, you can be assured that we will only share your personal information in accordance with your authorization, and your authorization to us will include the sub-processors who process your personal information. You should understand that in any of the circumstances described below, when we share your personal information with third party service providers, we will contractually set out the practices and obligations of the third party to comply with applicable local data protection laws. We will contractually ensure that third party service providers comply with the privacy standards applicable to them in your jurisdiction.

2.4 Share information with our affiliates and third party service providers

2.4.1. For the smooth conduct of business operations to provide you with the full functionality of products and services, We may disclose your personal information to our affiliates (which are involved in manufacturing, product sales, after-sales service, etc.) or to our third party service providers (our mailing stores, delivery service providers, telecommunications companies, data centers, data storage facilities, technical support, customer service providers, IOT service providers). Such third party service providers may process your personal information on our behalf or for one or more of the above purposes. If you no longer wish to allow us to share this information, please email us to delete your account or stop sharing by revoking your authorization (see below for details on how to revoke your authorization).

2.4.2. Third Party Software development Kits (SDKS) that we access

In order to adapt the use of this software and third-party platform services on different mobile devices, realize your mobile device identity authentication, mobile device security, receive information push, log in to the third-party platform account and share information through the third-party platform, this software accesses the third-party SDK. These third party SDK providers include mobile device manufacturers, social platforms, and communication operators. Some third-party SDKS may invoke your device permissions and obtain relevant information about you so that you can normally use the corresponding functions on different mobile devices or third-party platforms. Different third-party SDKS may invoke different types of device permissions and obtain different information, which may include obtaining your location information, reading/writing to your external memory card, reading your phone status and identity, viewing WLAN links, and retrieving running apps/Bluetooth. Regarding the specific types of device permissions called by the third-party SDK, and how to use your personal information, it is recommended that you refer to the relevant service agreement and privacy policy of the third-party SDK. The following are specific instructions:

2.5 No consent information is required

For the avoidance of doubt, we will only collect, use or disclose your personal information without your consent to the extent expressly permitted by local data protection laws and only in such circumstances.

2.6 Non-personal information

We may also collect other information that does not identify a specific individual (that is, information that is not personal information), such as statistical data generated when you use the product, such as user behavior (including clicks, page jumps, browsing time). The purpose of collecting this information is to improve the services we provide to you. The type and amount of information collected depends on how you use our products or services. We aggregate this information to help us provide more useful information to our customers about which parts of our products and services they are most interested in. For the purposes of this Privacy Policy, aggregated data is considered non-personal information. If we use non-personal information in combination with personal information, such information will be treated as personal information for the duration of the combined use.

2.7 You are fully aware that we do not need to obtain your consent to collect and use personal information in the following circumstances:

2.7.1. Related to the performance of obligations stipulated by laws and regulations by the personal information controller;

2.7.2. Directly related to national security and national defense security;

2.7.3. Directly related to public safety, public health and major public interests;

2.7.4. Directly related to criminal investigation, prosecution, trial and execution of judgments;

2.7.5. In order to protect the life, property and other major legitimate rights and interests of the personal information subject or other individuals, but it is difficult to obtain the authorization and consent of the person;

2.7.6. The personal information involved is disclosed to the public by the personal information subject;

2.7.7. Necessary for the conclusion and performance of the contract according to the requirements of the personal data subject;

2.7.8. Collecting personal information from legally publicly disclosed information, such as legal news reports, government information disclosure and other channels;

2.7.9. Necessary to maintain the safe and stable operation of the products or services provided, such as discovering and disposing of faults of the products or services;

2.7.10. The personal information controller is a news organization, and it is necessary to carry out lawful news reports;

2.7.11. The personal information controller is an academic research institution, and when it is necessary to carry out statistics or academic research in the public interest and provides the results of academic research or description to the outside world, the personal information contained in the results is de-identified.

3. You can control your information

1. In accordance with the applicable laws and regulations of your country or region, you have the right to request access to, correction and deletion of any personal information we hold about you (hereinafter referred to as a request).

2. Most laws require that requests made by personal data subjects be subject to specific requirements, and this Privacy Policy requires that your requests meet the following circumstances:

(1) through our dedicated request channel, and in order to protect the security of your information, your request should be in writing (unless local law expressly recognizes oral requests);

(2) Provide sufficient information to enable us to verify your identity and ensure that the requestor is the subject of the requested information or a legally authorized person.

3. Once we have sufficient information to confirm that we can process your request, we will respond to your request within the time required by applicable data protection law. To be specific:

(1) Based on your request and applicable law, we may provide a record of the personal information we have collected and processed about you free of charge. If you make other requests for relevant information, we may charge you a reasonable fee based on applicable law and combined with actual management costs.

(2) If you believe that any information we hold about you is incorrect or incomplete, you may request that the personal information be corrected or improved for the purpose of use.

(3) Depending on your applicable laws and regulations, you may have the right to request that we delete your personal data. We will evaluate your request for deletion and if it meets the requirements, we will take the appropriate steps, including technical means, to deal with it. When you or we assist you in deleting the relevant information, we may not be able to immediately delete the relevant information from the backup system because of applicable laws and security technologies, we will securely store your personal information and isolate it from any further processing until the backup can be erased or anonymized. For example, according to the E-commerce Law of the People's Republic of China, your goods and services information and transaction information shall be stored for at least three years from the date of transaction completion.

4. We have the right to refuse to process requests that are insubstantial/repetitive, requests that compromise the privacy of others, requests that are extremely unrealistic, requests that require disproportionate technical work, and requests that do not need to be given under local law, information that has already been made public, information given under conditions of confidentiality. We may also refuse to delete data or access data if we believe that certain aspects of the request may prevent us from lawfully using the data for the aforementioned anti-fraud and security purposes.

3.1 Delete information

If you would like to have your personal information stored on our servers deleted, please contact us by email. After receiving your request and confirming your identity, we will process the deletion at the specified time.

3.2 Access, update and correct your personal information

1. You have the right to request access to and/or correction of any personal information we hold about you. When you update your personal information, you will be asked to verify your identity before we process your request. Once we have sufficient information to process your request to access or correct your personal information, we will respond to your request within the time specified in the applicable data protection law.

2. If you wish to request access to personal information held by us or if you believe that any information we hold about you is incorrect or incomplete, please contact us by email.

3.3 Withdrawal of consent

You may withdraw your consent by submitting a request, including the collection, use or disclosure of your personal information in our possession or control. Depending on the specific service you use, you can contact us by sending an email. We will process your request within a reasonable time after you make the request, and we will not collect, use or disclose your personal information after your request.

2. Please note that your withdrawal of consent may result in certain legal consequences. Depending on the extent to which you withdraw your consent for us to process your personal information, this may mean that you are unable to enjoy our products and services.

4. Retention policy

We will retain personal information for as long as it is necessary to fulfill the purpose for which it was collected or to comply with applicable legal requirements or permits. We will no longer retain personal information, or eliminate ways to associate personal Information with specific individuals, if we can reasonably conclude that the retention of personal information does not fulfill the purpose for which it was collected. If further data processing is for public interest, scientific, historical or statistical purposes, we will continue to retain the relevant data, even if the further data processing is not related to the original purpose of collection. In addition, we need to retain your personal information in accordance with relevant laws and regulations under the following circumstances:

· According to the E-commerce Law of the People's Republic of China, your goods and services information and transaction information shall be stored for at least three years from the date of transaction completion.

5. How is your personal information transferred globally

1. We process and back up personal information through our global operations and control facilities. At present, we have data centers in China, Germany and the United States. For the purposes described in this Privacy Policy, your information may be transferred to these data centers in accordance with applicable law.

2. We may also transfer your personal information to third party service providers and business partners, so your information may also be transferred to other countries or regions. The jurisdictions in which these global facilities are located may not protect personal information according to the same standards as those in your jurisdiction and may present different risks under different data protection laws. However, this does not change our commitment to abide by this Privacy Policy and protect your personal information.

4. If we transfer the information generated by you within the EEZ to the relevant authorities or third party service providers outside the EEZ, we will do so on the basis of the EU standard contractual terms or the security protection mechanisms set out in the General Data Protection Regulation (GDPR). You will have the right to contact us by email to learn about the security mechanisms we have in place or to request a copy of our standard contract terms.

5. If we need to transfer personal information outside of your jurisdiction, whether to our affiliates or third party service providers, we will do so in accordance with applicable laws. In particular, we ensure that all such transfers meet the requirements of applicable local data protection laws by putting in place appropriate security safeguards.

6. Other provisions

6.1 minor

1. We believe that it is the responsibility of parents to supervise their children's use of our products and services. However, our policy does not require us to obtain personal information from minors, or to send any promotional materials to such groups.

2. We do not seek or attempt to seek to receive any personal information from minors. If a parent or guardian has reason to believe that a minor has submitted personal information to us without their prior consent, please contact us by email to ensure that such personal information is deleted and to ensure that the minor unsubscribing from any of our services.

6.2 Priority order

If you agree to the applicable User Agreement and there is any inconsistency between such user Agreement and this Privacy Policy, this Privacy Policy will prevail.

6.3 Updated privacy policy

We regularly review our Privacy Policy and may update this Privacy Policy to reflect changes in our information practices. If we make material changes to this Privacy Policy, we will notify you via our mobile device so that you can understand the information we collect and how we use it. Such privacy policy changes will apply from the effective date specified in the notice. We recommend that you periodically check this page for up-to-date information on our privacy practices. Your continued use of this software will be deemed acceptance of the updated Privacy Policy. When we collect more personal information from you or when we wish to use or disclose your personal information for new purposes, we will obtain your consent again.

7. Third party websites and services

Our Privacy Policy does not apply to products or services provided by third parties. Depending on the products or services of our company that you use, which may include third-party products or services, involving location and other types, some of which will be provided in the form of links to third-party websites, and some will be accessed in the form of SDKS, apis, etc. Information about you may also be collected when you use these products or services. Therefore, we strongly recommend that you take the time to read the privacy policy of that third party, just as you would read ours. We are not responsible for how third parties use the personal information they collect from you and cannot control its use. Our Privacy Policy does not apply to third parties linked through our services.

8. Contact us

If you have any comments or questions about this Privacy Policy, or if you have any questions about our collection, use or disclosure of your personal information, please contact us at the following address and mention the Privacy Policy:

Shenzhen AngSi Technology Co.,Ltd.

Email：guolei@music-labs.com